In this training you will experience, how to incorporate internal mediation in your culture. Different goals, different procedures or simply different points of view: In the operational area, differentiated points of view are part of everyday life. Before these permanently lead to conflicts and thus lead to a possible loss of productivity, it is important to deal with them in a structured manner and to find corresponding solutions.


  • Basics of mediation: concept, areas of application, possibilities, and limits
  • Procedures in mediation
  • Confidentiality versus documentation
  • Reflection for the sake of growing in all areas, as a team
  • Joint creation of a guide for an internal mediation program

Termine buchen


Ramona Dubkowitsch

Ramona Dubkowitsch

T: +43 5 (0)454-8186


Online-Kurs oder E-Learning-ProgrammKurs für Rezertifizierung

Unterrichtseinheiten: 16

Teilnahmebetrag: siehe Kurstermine - plus 20 % VAT Course documents and the respective learning-supporting infrastructure are included in the participation fee. For face-to-face events, this includes on-site catering, for online courses, access to the learning platform and the digital learning documents.

Kursvoraussetzungen: none

Kursabschluss: confirmation of participation from TÜV AUSTRIA AKADEMIE GMBH

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