Training for certified internal Quality Auditor Health Care TÜV®
Process and solution-oriented auditing in health care establishments
Learn about essential basics, theories and approaches for independent implementation of effective internal quality audits in the health care sector. In this seminar, practical group exercises will prepare the protective auditors for real-work-situations and participants learn how to successfully plan, implement and control internal audits.
Topics:
- Purpose and contribution of a quality management for a legally secure organization
- Tasks and competences of Quality Auditors in the health care sector
- Specific legal framework and typical risk areas in the medical sector
- Stakeholders in health care and their demands
- Overview quality standards & methods in health care
(ISO 9001, EN 15224, EFQM, Joint Commission, ISO 13485) - Interfaces to other management systems – integrated management systems
- Audit purpose and types
- Audit planning & implementation
- Assessment & documentation of audit results
- Target-oriented coordination and realization of QM-aspects including leadership and the involvement of employees
- Implementation & monitoring of targeted improvement measures
- Audit communication, role-play on typical audit situations
Target group
Managers and Employees working for Healthcare Facilities, Quality Manager, Quality Representatives, Quality Auditors, Station Employees, Doctors, Hygiene specialists, Assistants to Directors and other key employees, charged with the responsibility to conduct internal audits in the health care sector
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