In this workshop, you will practice your negotiation skills. You will learn to interpret verbal and non-verbal messages from your negotiation partners, formulate goals and control negotiation situations. Negotiations are based on communication, different goals and necessary results.

Corporate structures and compliance also provide a framework, which cannot be neglected.

Topics:

• The systemic view of the human being
• Recognize and control behavior
• Planning, preparing, conducting and documenting negotiations
• Recognizing and accepting the limits of negotiation room for manoeuvres
• Conducting discussions in business and other negotiations
• The right way to deal with resistance and difficult conditions

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