Kursprogramm > Qualität > Qualitätsmanagement


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SUMMER ACADEMY: Training for certified Quality Representatives and Internal Quality Auditors TÜV® (EN)

Training language English

Successful quality auditors require expertise and organizational competence to put into practice the relevant corporate requirements, but also personal skills, to facilitate constructive audit interviews in a process and solution-oriented manner.

This training course combines basic knowledge on quality management systems and the ISO 9001:2015 standard requirements for quality representatives in the first module with a higher-level competence for internal quality auditors within module two.



 Module 1: Training for certified Quality Representatives TÜV®

  • Fundamentals in quality management - terms, standards, structure of ISO 9001
  • Quality-, Environment-, Safety-, Integrated Management Systems
  • Process management model of ISO 9001:2015: Development, implementation and improvement of Management Systems
  • Development of quality documentation
  • Interpretation of ISO 9001:2015 requirements
  • Key figures for process management control
  • Continuous improvement processes
  • Techniques and tools, internal and external Audits
  • Quality Management and Total Quality Management


Module 2: Training for certified Internal Quality Auditors TÜV®

  • Purpose and kinds of internal & external audits
  • Competence of auditors
  • Fundamentals of quality- and process management
  • Process management model of ISO 9001:2015
  • Interpretation of the most important requirements
  • Audit process ISO 19011
  • Audit planning & activities
  • Audit communication
  • Audit situations

Certified Internal Quality Auditors TÜV®
... know about the purpose as well as types of audits and about what is required of auditors.
... can plan internal quality audits and carry them out efficiently by themselves.
... successfully apply the appropriate mode of conduction and audit interview according to the situation
... strengthen and improve their conduct as an auditor by means of role play and feedback

Zielgruppe: People with the objective to work as internal quality auditors to proceed internal audits as well as staff supporting quality management systems, people who work as a quality representative within the organization.

Zugangsvoraussetzungen: No requirements


Unterrichtseinheiten: 40

Preis: excl. Exam & Certificate € 220,-; excl. 20% VAT Participation fee includes course documents, coffee breaks, lunch and seminar drinks. Any kind of accommodation costs are not included. The exam and certificate fee includes the issuance of one certificate (German or English). Upon issuance of both certificates, an additional fee of € 45,- will be charged.

Kursabschluss: Certification examination during and at the last day of the training course - TÜV AUSTRIA personal certificates "Quality Representative TÜV®" and "Internal Quality Auditor TÜV®". A personal certificate according to ISO/IEC 17024 issued by TUV AUSTRIA provides you with international recognition of your expert qualification.

Ansprechpartner/in: Alexandra Kreppel, MSc, Tel: +43 5 0454-8135, alexandra.kreppel(at)tuv(dot)at

Kurstermine Bundesland Kursnummer Preis Buchen
Kursnr.: 19.808.167.01
Zeit: 08:30-16:30
campus21 / TÜV AUSTRIA Platz 1
2345 Brunn am Gebirge

€ 1.810,00 Jetzt buchen
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