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Privacy Statement
Version 12/2015

This Privacy Statement is a description of how TÜV AUSTRIA AKADEMIE GMBH uses and protects personally identifiable information and data collected during your visit at TÜV AUSTRIA AKADEMIE GMBH’s website, on mobile platforms and e-learning platforms.

TÜV AUSTRIA AKADEMIE GMBH takes the protection of your personally identifiable information very seriously. We treat your personally identifiable information in confidence and in accordance with the statutory data protection regulations as well as the regulations of this Privacy Statement.
You can generally visit our website without providing any personally identifiable information.

Only personally identifiable information (e.g. name, address or email address) provided by you voluntarily will be collected on our webpages. By entering your details you consent to these data being stored and processed in order to handle orders and provide customer service. TÜV AUSTRIA AKADEMIE GMBH acknowledges unreservedly the importance of handling your personal data with care.

If you object to the use of these data for the purpose of informing you about other products and special offers, and notify TÜV AUSTRIA AKADEMIE GMBH of this when providing your details, we will be happy to comply with your request.

Which data are collected?
Information provided by you: When using our website, the mobile platforms and the e-learning platform, you are expressly asked to provide data that may contain the following information:

  • Contact details, such as your name, company name, postal address, telephone number, email address
  • Optional: academic title, function, division, web address, date of birth
  • Payment details and payment method
  • Information about your online service subscriptions
  • User name
  • Security questions and security answers
  • Feedback including comments

Automatically collected information:
Certain information regarding your use of our website is collected automatically for the purposes of data security and user-friendliness:

  • The Internet protocol address (IP address) used by your computer to connect with the Internet
  • Information about your computer, type of device and connection, such as browser type and version, operating system, mobile platform and unique device ID as well as other technical IDs
  • Uniform Resource Locator Clickstream data, including of date, time and the contents viewed or searched for by you as well as the URL which referred you to the website of TÜV AUSTRIA AKADEMIE GMBH
  • Details on the progress of the e-learning course
  • Contents of forms, where applicable

What happens with the data collected?
We collect these data to better understand your requirements and preferences, and to offer you a better service. The following list summarises the main reasons why we collect certain data:

  • To improve our services and products
  • To provide you with information on new services and products that may be of interest to you
  • To contact you in the way specified by you
  • To invite you to participate in surveys or other promotions
  • To invite you in time to the sessions you are required to attend as part of your blended learning programme

Your details are not forwarded to third parties outside of TÜV AUSTRIA Group without your express consent. Please note that there may be security holes in transferring data over the Internet (e.g. communication via email).

Use of cookies
Our website and mobile platforms as well as our e-learning platform use – and require – cookies to manage the progress of the learning programme and collect statistical information, for promotional purposes and to improve our web services. Cookies are small text files that are stored on the Internet user’s hard drive by the browser when they visit a website. Most Webtrekk cookies are so-called session cookies. These cookies neither damage the Internet user’s hard drive nor do they contain any viruses. These data cannot be associated with a particular user. When visiting our website you will be asked if you agree to the use of cookies. If you do not agree to their use we cannot guarantee that our web applications work as intended or that all functions are available.

Web analytics
TÜV AUSTRIA AKADEMIE GMBH uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies. The information generated by the cookie about your use of our website will be transmitted to and stored by Google on servers in the USA.

Google will use this information on behalf of TÜV AUSTRIA AKADEMIE GMBH for the purpose of evaluating your use of our website and mobile platforms, to compile reports on website activities for TÜV AUSTRIA AKADEMIE GMBH and to perform other services relating to website usage and Internet usage for TÜV AUSTRIA AKADEMIE GMBH.

You can prevent the transmission of data collected by the cookie relating to your use of the website and the mobile platforms (incl. your IP address) to Google as well as the processing of these data by Google by opting out via the following link: https://tools.google.com/dlpage/gaoptout?hl=en .

Google will not correlate the IP address transmitted by your browser for Google Analytics with any other data held by Google.

In view of the discussion surrounding analytics tools using entire IP addresses we would like to point out that our website uses Google Analytics with the extension “anonymizelp()”, as a result of which IP addresses are processed in an anonymised way so as to prohibit direct correlation to persons.

TÜV AUSTRIA AKADEMIE GMBH uses Google Remarketing technology, a service provided by Google Inc. (“Google”). Google Remarketing allows us to direct tailored advertising at you as a visitor to our website by placing personalised advertisements according to your interests when you visit other websites.

Links to external websites
Our website may contain links to external websites. Please note that by clicking on these links you will leave our website, and that we have no control over external websites. We are therefore not liable for the protection and the security of information and data that you provide when visiting such sites. It is expressly pointed out that this Privacy Statement does not apply to external websites. We recommend that you read through the privacy statement applicable to the website in question.



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