Grafische Übersicht

Learn about essential basics, theories and approaches for independent implementation of effective internal quality audits in the health care sector. In this seminar, practical group exercises will prepare the protective auditors for real-work-situations and participants learn how to successfully plan, implement and control internal audits.

Topics:

  • Purpose and contribution of a quality management for a legally secure organization
  • Tasks and competences of Quality Auditors in the health care sector
  • Specific legal framework and typical risk areas in the medical sector
  • Stakeholders in health care and their demands
  • Overview quality standards & methods in health care
    (ISO 9001, EN 15224, EFQM, Joint Commission, ISO 13485)
  • Interfaces to other management systems – integrated management systems
  • Audit purpose and types
  • Audit planning & implementation
  • Assessment & documentation of audit results
  • Target-oriented coordination and realization of QM-aspects including leadership and the involvement of employees
  • Implementation & monitoring of targeted improvement measures
  • Audit communication, role-play on typical audit situations

Book courses

Please contact us concerning further inquiries.

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Contact

Sonja Glöckel
Veranstaltungsorganisation

T: +43 (0)5 0454-8170
E: sonja.gloeckel@tuv.at

Facts

Presence course

Training units: 32

Course fee: see course details - On request. Please note that this training course is offered as inhouse training.

Requirements: No

Certification: Certificate of participation, with successful participation in the certification examination – TÜV AUSTRIA Certificate “Internal Quality Auditor Health Care”.

Inhouse Trainings

Are you interested in training courses directly in your company?
More information can be found here